We stand behind the quality of every bag. If your item arrives with a manufacturing defect or workmanship issue, it's covered under this warranty.

To be eligible, please report the defect within 30 days of your delivery date, along with a photo of the issue.

Once approved, you can choose:

- Replacement - a new unit of the same item, subject to availability.
- Refund the original payment method or store credit - full value of the item, your choice.

We cover shipping both ways. If your claim is approved, we'll send a prepaid label and cover the cost of shipping your repaired or replacement item back to you.

Please note:

- This warranty does not cover lost or stolen items.
- Claims made more than 30 days after delivery are not covered under this policy.
- We reserve the right to decline a claim on any item that shows signs of misuse, modification, or damage beyond normal wear, as determined by our team.